SHIPPING POLICY

SHIPPING & HANDLING

Please be advised the following shipping information;

ALL SHIPMENT WILL BE MADE FROM SEOUL VIA KOREA POST.

Shipping rate is calculated based on item weight up to 18kg at checkout.

  • FREE SHIPPING TO KOREA, all provinces within the nation.
  • For Standard Shipping (K-Packet Service), $7.20 flat fee for all international countries including all states within the USA (except for Puerto Rico, Virgin Islands, Guam, Marshall IS, Saipan, American SAMOA) It usually takes 5~10 business days, but in some cases it can take more than 20 days.
  • For Express Shipping (EMS; Express Mail), $14.40 flat fee for all international countries we ship to worldwide. It usually takes 2~5 days, but in some cases it can take more than 10 days.
    The following countries are designated as delivery delay countries.
    Compensation for late delivery is not available to those countries.
    (NIGERIA, DOMINICAN REPUBLIC, RUSSIAN FEDERATION, MEXICO, MOROCCO, MOZAMBIQUE, BANGLADESH, BRAZIL, SRI LANKA, UNITED ARAB EMIRATES, ALGERIA, ETHIOPIA, OMAN, JORDAN, IRAN(ISLAMIC REP), EGYPT, ZAMBIA, KAZAKHSTAN, CUBA, PANAMA(REP), PAKISTAN, PERU) 

Not received updated information from INCHEON, Republic of Korea? No need to worry. Once the item leaves Korea, it takes time to update tracking information by the Post Office of the destination country. For more shipping details, please contact the local post office with the tracking number.

When a holiday is included during the delivery period or if the shipment goes through customs, the delivery may be delayed to that extent.


Orders can be tracked at: https://www.17track.net/en or at: https://www.ems.post/en/global-network/tracking

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from KOREA POST to the local post in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges after the package leaves Korea

Packages that cannot be delivered by K-Packet Service or EMS will be canceled and refunded once received and processed from our delivery hub.